Monthly Archives: March 2013

Understanding Information Technology Infrastructure Library v3 Foundation – Part 2

Hope you enjoyed going through the first part of this series and let me continue with the next & final part of this series. 3. Service Transition: The objective is to ensure that new, modified or services which are retired … Continue reading

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Understanding Information Technology Infrastructure Library v3 Foundation – Part 1

This is what I Say: – “ITIL is the one of the methodology in delivering IT Service Mgmt. for Service Providers to give value meeting the Customer’s Expectation in agreed SLA.” I wish I could jot down what I meant … Continue reading

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